Privacy Policy

Key Points at a Glance

• We collect only what's needed to provide our service
• We never sell or share your data with third parties
• Your product and business information stays completely confidential
• You can request deletion of your data at any time
• We use industry-leading security measures to protect your information
• We're committed to clear communication about any changes to this policy

1. Information We Collect

1.1 Essential Service Data

• Your phone number (to provide service and send document links)
• Voice recordings of your calls (to provide real-time AI consultation)
• Call metadata (time, duration, and technical data needed for service operation)

1.2 Generated Content

• Transcripts of your conversations
• AI-generated documents and artifacts
• Product management frameworks and diagrams created during your sessions

1.3 Technical Data

• Device information required for service delivery
• Error logs for service improvement
• Performance metrics to maintain service quality

2. How We Use Your Information

2.1 Essential Service Operations

• Providing real-time AI consultation during calls
• Generating and delivering documents via SMS
• Maintaining service quality and reliability
• Authenticating your access to generated content

2.2 Service Improvement

• Training our AI systems on anonymized patterns only
• Identifying and fixing technical issues
• Improving voice recognition accuracy
• Enhancing document generation quality

2.3 What We Don't Do

• We never sell your data to third parties
• We never share your phone number
• We never use your product or business information for any purpose other than providing your service
• We never train our AI on your specific business details or product information
• We never use your data for marketing purposes without explicit consent

3. Data Protection

3.1 Security Measures

• End-to-end encryption for all voice and text data
• Secure, encrypted storage in ISO 27001 certified facilities
• Regular security audits and penetration testing
• Multi-factor authentication for all system access
• Strict access controls limiting data access to essential personnel

3.2 AI Training Safeguards

• All training data is anonymized and aggregated
• Business-specific details are excluded from training data
• Separate storage systems for user data and AI training data
• Regular audits of AI training processes

4. Data Retention

4.1 Active Data

• Call recordings: 30 days maximum
• Generated documents: 30 days from creation
• Phone numbers: Until account deletion or opt-out
• Technical logs: 90 days maximum

4.2 Deletion Requests

• You can request complete data deletion at any time
• Deletion requests processed within 30 days
• Confirmation provided upon completion
• Some data may be retained if legally required

5. Your Rights

You have the right to:

• Access your data
• Request data deletion
• Opt out of SMS messages
• Export your generated content
• Receive notification of policy changes
• Object to data processing
• Request data correction